I’m a happy user of Slack, using it for the Madison Cartoonist Conspiracy art group, various classes and professionally.

I’m always astounded when people still haven’t heard of or used it, so I started keeping a list of links to share/email.  I think I’ll just refer to this post from now on, adding useful links as needed.

What is Slack?

https://slack.com/

How can teams use Slack?

https://slack.com/is/team-communication

WordPress.org uses Slack as their primary collaboration tool for their open source work.

Join WordPress Slack

There are many integrated services and apps that work with Slack.

https://slack.com/apps
Additionally, they have an excellently documented api
https://api.slack.com/slack-apps (for making an app that works with Slack)
https://mc-web.slack.com/apps/build/custom-integration (for making a custom connections)

Joey Day used the custom integration to hook slack up with Service Now ticket management system. (but you can link Jira or Zendesk too)

http://joeyday.com/2015/03/02/integrating-servicenow-with-slack/

Here is a case study of a small company who now uses Slack

http://slackhq.com/post/117188698390/picking-up-slack-at-panic

MF has some tips for using Slack/

http://ask.metafilter.com/267742/Tips-and-tricks-for-using-Slack

Some other tips

http://www.fastcompany.com/3046011/know-it-all/best-practices-from-the-most-active-slack-users

Other reading

• Official Slack Blog
• http://www.fastcodesign.com/3050294/innovation-by-design/slacks-workplace-revolution
• SlackAPI Blog @ Medium